What is covered by my insurance?

Indemnity to the insured person limited to sum insured, in the event of loss, reduction or permanent functional impotence, total members or bodies due to physical injury caused by a personal accident that occurred during the travel period.

Indemnity to the beneficiary (ies) indicated on the insurance ticket or defender by law, in the event of the death of the insured, due to a personal accident that occurred during the travel period limited of the sum insured limit

Assistance and / or reimbursement of medical and hospital expenses in the event of accidents or sudden and acute illness that occurred during the period of travel. Covers episodes of crisis caused by clinical  emergency and urgency up to the insured limit

Assistance and / or reimbursement of a complementary emergency medical and hospital expenses in case of insured accidents , that is, expenses not covered by the basic coverage of Medical, Hospital and / or Dental Expenses if the  generating event is not a pre-existing disease.

Reimbursement of expenses with the purchase of medicines made through a medical or dental prescription for immediate assistance during the insured trip

Assistance and / or reimbursement of urgent or emergency dental expenses caused by a personal accident during the insured trip.

Assistance and / or reimbursement of expenses resulting from the return transfer to the Insured's home who, due to personal accident or illness, are unable to continue their journey or return to their country as a regular passenger and require specialized transportation.

Assitance and / or reimbursement of expenses resulting from the removal of the Insured from the place where the first aid has been provided (prescribed by a doctor or in case of impossibility of walking) to the nearest place of medical assistance, in the event of an accident or illness.

Assistance or reimbursement of expenses with the release and transportation of the Insured's body at the place of the covered event to the home or burial place.

Reimbursement of air ticket expenses for an adult in order to accompany the return to the home of children under 16 years old and / or elderly people who can not travel unaccompanied in case of illness, accident or death of the insured person "

Reimbursement of expenses with air ticket for the companion, when the insured is traveling accompanied and has to be removed back to his / her local home due to illness, accident or death of the insured person and it is not possible for his / her companion (s) to return through the medium initially provided.

Reimbursement of expenses with the insured's return transfer to the place of residence or origin of the trip, if the insured was not able to  complete the trip due to certain events like illeness or accident

Reimbursement of hotel room expenses for a companion in the event of hospitalization for more than 48 hours due to a covered personal accident or sudden illness occurring with the insured.

Reimbursement of expenses with air ticket for a companion in case of hospitalization for more than 48 hours due to covered personal accident or sudden illness occurring with the insured, whenever the doctor requests a companion

Reimbursement of expenses with air ticket for a companion in case of hospitalization for more than 48 hours due to covered personal accident or sudden illness occurring with the insured, whenever the doctor requests a companion

Indemnity for the repair or replacement of the bag in case of damage while it is delivered by  a regular transport company linked to the insured's trip.

Complementary reimbursement up to the sum insured in case  of  total loss of Baggage during its transport while it is delivered by a regular transport company.

Reimbursement of non-refundable expenses with the purchase of tour packages and / or travel services, such as transportation and accommodation, in the event of a covered event in which the insured has to interrupt the trip forcibly for the specific reasons contained in the general conditions

Reimbursement of expenses with purchases of basic  articles for personal use during the trip, related to the delay of at least 12h caused to the insured's baggage (s), provided that it is under the responsibility of the regular transport company, and the insured not returned to his home

Reimbursement of the Insured's accommodation, transfer and food expenses, which have not been paid by the regular transport company, due to the delay of boarding exceeding 12h caused by the reasons covered.

Reimbursement of hotel room due to the extension of stay due to covalescence and medical indication due to a covered personal accident or sudden illness occurring during the insured trip.

Reimbursement, in case of loss, theft or damage of travel documents such as passports, visas, entry permits and other similar documents directly related to the insured trip.

Reimbursement of expenses with legal fees in case the insured suffers any type of accident during the period of the trip

Reimbursement of legal expenses incurred by the insured or beneficiary (ies) as well as bail costs, due to the order of imprisonment or improper detention by any government.

Medical and Hospital Expenses of the insured due to the diagnosis of COVID-19, which occurred during the travel period

Indemnity, in case of Insured Hospitalization for a minimum period of 48 hours due to COVID-19

Indemnity to the beneficiary (ies) indicated on the insurance ticket or defender by law, in the event of the death of the insured, due to COVID-19 occurred during the travel period.

Providing Information to the insured with respect to the procedure for receiving subsistence funds from their family members or related persons in Brazil, in the country where the insured is, in case of theft or loss of documents, credit card or money of the insured.

Transmission of urgent telephone messages, when requested by the insured, as long as they are related to your travel insurance coverage.

Provide information on how to proceed with the local police, addresses and telephone numbers of consulates
or embassies and indication of the telephone number for canceling credit cards in case of loss of any essential personal document

The 24 Hours Assistance Center offers assistance to confirm flights, indicate a restaurant according to the preferences indicated by the insured or book a table in the restaurant already defined, in addition to providing information on tourist attractions and events at the destination of the trip.

Assistance to the insured to mediate contact with the Cia. Aérea to monitor the process of searching for checked baggage, in case of delay of the baggage.

Indemnity to the insured person limited to sum insured, in the event of loss, reduction or permanent functional impotence, total members or bodies due to physical injury caused by a personal accident that occurred during the travel period.

Indemnity to the beneficiary (ies) indicated on the insurance ticket or defender by law, in the event of the death of the insured, due to a personal accident that occurred during the travel period limited of the sum insured limit

Assistance and / or reimbursement of medical and hospital expenses in the event of accidents or sudden and acute illness that occurred during the period of travel. Covers episodes of crisis caused by clinical  emergency and urgency up to the insured limit

Assistance and / or reimbursement of a complementary emergency medical and hospital expenses in case of insured accidents , that is, expenses not covered by the basic coverage of Medical, Hospital and / or Dental Expenses if the  generating event is not a pre-existing disease.

Reimbursement of expenses with the purchase of medicines made through a medical or dental prescription for immediate assistance during the insured trip

Assistance and / or reimbursement of urgent or emergency dental expenses caused by a personal accident during the insured trip.

Assistance and / or reimbursement of expenses resulting from the return transfer to the Insured's home who, due to personal accident or illness, are unable to continue their journey or return to their country as a regular passenger and require specialized transportation.

Assitance and / or reimbursement of expenses resulting from the removal of the Insured from the place where the first aid has been provided (prescribed by a doctor or in case of impossibility of walking) to the nearest place of medical assistance, in the event of an accident or illness.

Assistance or reimbursement of expenses with the release and transportation of the Insured's body at the place of the covered event to the home or burial place.

Reimbursement of air ticket expenses for an adult in order to accompany the return to the home of children under 16 years old and / or elderly people who can not travel unaccompanied in case of illness, accident or death of the insured person "

Reimbursement of expenses with air ticket for the companion, when the insured is traveling accompanied and has to be removed back to his / her local home due to illness, accident or death of the insured person and it is not possible for his / her companion (s) to return through the medium initially provided.

Reimbursement of expenses with the insured's return transfer to the place of residence or origin of the trip, if the insured was not able to  complete the trip due to certain events like illeness or accident

Reimbursement of hotel room expenses for a companion in the event of hospitalization for more than 48 hours due to a covered personal accident or sudden illness occurring with the insured.

Reimbursement of expenses with air ticket for a companion in case of hospitalization for more than 48 hours due to covered personal accident or sudden illness occurring with the insured, whenever the doctor requests a companion

Reimbursement of expenses with air ticket for a companion in case of hospitalization for more than 48 hours due to covered personal accident or sudden illness occurring with the insured, whenever the doctor requests a companion

Indemnity for the repair or replacement of the bag in case of damage while it is delivered by  a regular transport company linked to the insured's trip.

Complementary reimbursement up to the sum insured in case  of  total loss of Baggage during its transport while it is delivered by a regular transport company.

Reimbursement of non-refundable expenses with the purchase of tour packages and / or travel services, such as transportation and accommodation, in the event of a covered event in which the insured has to interrupt the trip forcibly for the specific reasons contained in the general conditions

Reimbursement of expenses with purchases of basic  articles for personal use during the trip, related to the delay of at least 12h caused to the insured's baggage (s), provided that it is under the responsibility of the regular transport company, and the insured not returned to his home

Reimbursement of the Insured's accommodation, transfer and food expenses, which have not been paid by the regular transport company, due to the delay of boarding exceeding 12h caused by the reasons covered.

Reimbursement of hotel room due to the extension of stay due to covalescence and medical indication due to a covered personal accident or sudden illness occurring during the insured trip.

Reimbursement, in case of loss, theft or damage of travel documents such as passports, visas, entry permits and other similar documents directly related to the insured trip.

Reimbursement of expenses with legal fees in case the insured suffers any type of accident during the period of the trip

Reimbursement of legal expenses incurred by the insured or beneficiary (ies) as well as bail costs, due to the order of imprisonment or improper detention by any government.

Medical and Hospital Expenses of the insured due to the diagnosis of COVID-19, which occurred during the travel period

Indemnity, in case of Insured Hospitalization for a minimum period of 48 hours due to COVID-19

Indemnity to the beneficiary (ies) indicated on the insurance ticket or defender by law, in the event of the death of the insured, due to COVID-19 occurred during the travel period.

Providing Information to the insured with respect to the procedure for receiving subsistence funds from their family members or related persons in Brazil, in the country where the insured is, in case of theft or loss of documents, credit card or money of the insured.

Transmission of urgent telephone messages, when requested by the insured, as long as they are related to your travel insurance coverage.

Provide information on how to proceed with the local police, addresses and telephone numbers of consulates
or embassies and indication of the telephone number for canceling credit cards in case of loss of any essential personal document

The 24 Hours Assistance Center offers assistance to confirm flights, indicate a restaurant according to the preferences indicated by the insured or book a table in the restaurant already defined, in addition to providing information on tourist attractions and events at the destination of the trip.

Assistance to the insured to mediate contact with the Cia. Aérea to monitor the process of searching for checked baggage, in case of delay of the baggage.

Indemnity to the insured person limited to sum insured, in the event of loss, reduction or permanent functional impotence, total members or bodies due to physical injury caused by a personal accident that occurred during the travel period.

Indemnity to the beneficiary (ies) indicated on the insurance ticket or defender by law, in the event of the death of the insured, due to a personal accident that occurred during the travel period limited of the sum insured limit

Assistance and / or reimbursement of medical and hospital expenses in the event of accidents or sudden and acute illness that occurred during the period of travel. Covers episodes of crisis caused by clinical  emergency and urgency up to the insured limit

Assistance and / or reimbursement of a complementary emergency medical and hospital expenses in case of insured accidents , that is, expenses not covered by the basic coverage of Medical, Hospital and / or Dental Expenses if the  generating event is not a pre-existing disease.

Reimbursement of expenses with the purchase of medicines made through a medical or dental prescription for immediate assistance during the insured trip

Assistance and / or reimbursement of urgent or emergency dental expenses caused by a personal accident during the insured trip.

Assistance and / or reimbursement of expenses resulting from the return transfer to the Insured's home who, due to personal accident or illness, are unable to continue their journey or return to their country as a regular passenger and require specialized transportation.

Assitance and / or reimbursement of expenses resulting from the removal of the Insured from the place where the first aid has been provided (prescribed by a doctor or in case of impossibility of walking) to the nearest place of medical assistance, in the event of an accident or illness.

Assistance or reimbursement of expenses with the release and transportation of the Insured's body at the place of the covered event to the home or burial place.

Reimbursement of air ticket expenses for an adult in order to accompany the return to the home of children under 16 years old and / or elderly people who can not travel unaccompanied in case of illness, accident or death of the insured person "

Reimbursement of expenses with air ticket for the companion, when the insured is traveling accompanied and has to be removed back to his / her local home due to illness, accident or death of the insured person and it is not possible for his / her companion (s) to return through the medium initially provided.

Reimbursement of expenses with the insured's return transfer to the place of residence or origin of the trip, if the insured was not able to  complete the trip due to certain events like illeness or accident

Reimbursement of hotel room expenses for a companion in the event of hospitalization for more than 48 hours due to a covered personal accident or sudden illness occurring with the insured.

Reimbursement of expenses with air ticket for a companion in case of hospitalization for more than 48 hours due to covered personal accident or sudden illness occurring with the insured, whenever the doctor requests a companion

Reimbursement of expenses with air ticket for a companion in case of hospitalization for more than 48 hours due to covered personal accident or sudden illness occurring with the insured, whenever the doctor requests a companion

Indemnity for the repair or replacement of the bag in case of damage while it is delivered by  a regular transport company linked to the insured's trip.

Complementary reimbursement up to the sum insured in case  of  total loss of Baggage during its transport while it is delivered by a regular transport company.

Reimbursement of non-refundable expenses with the purchase of tour packages and / or travel services, such as transportation and accommodation, in the event of a covered event in which the insured has to interrupt the trip forcibly for the specific reasons contained in the general conditions

Reimbursement of expenses with purchases of basic  articles for personal use during the trip, related to the delay of at least 12h caused to the insured's baggage (s), provided that it is under the responsibility of the regular transport company, and the insured not returned to his home

Reimbursement of the Insured's accommodation, transfer and food expenses, which have not been paid by the regular transport company, due to the delay of boarding exceeding 12h caused by the reasons covered.

Reimbursement of hotel room due to the extension of stay due to covalescence and medical indication due to a covered personal accident or sudden illness occurring during the insured trip.

Reimbursement, in case of loss, theft or damage of travel documents such as passports, visas, entry permits and other similar documents directly related to the insured trip.

Reimbursement of expenses with legal fees in case the insured suffers any type of accident during the period of the trip

Reimbursement of legal expenses incurred by the insured or beneficiary (ies) as well as bail costs, due to the order of imprisonment or improper detention by any government.

Medical and Hospital Expenses of the insured due to the diagnosis of COVID-19, which occurred during the travel period

Indemnity, in case of Insured Hospitalization for a minimum period of 48 hours due to COVID-19

Indemnity to the beneficiary (ies) indicated on the insurance ticket or defender by law, in the event of the death of the insured, due to COVID-19 occurred during the travel period.

Providing Information to the insured with respect to the procedure for receiving subsistence funds from their family members or related persons in Brazil, in the country where the insured is, in case of theft or loss of documents, credit card or money of the insured.

Transmission of urgent telephone messages, when requested by the insured, as long as they are related to your travel insurance coverage.

Provide information on how to proceed with the local police, addresses and telephone numbers of consulates
or embassies and indication of the telephone number for canceling credit cards in case of loss of any essential personal document

The 24 Hours Assistance Center offers assistance to confirm flights, indicate a restaurant according to the preferences indicated by the insured or book a table in the restaurant already defined, in addition to providing information on tourist attractions and events at the destination of the trip.

Assistance to the insured to mediate contact with the Cia. Aérea to monitor the process of searching for checked baggage, in case of delay of the baggage.